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MCCARL DENTAL GROUP’S TALENTED AND DEDICATED PATIENT ADVOCATE

January 18, 2010 in Dentistry by McCarl Dental Group

Fran Lawrence started working in the Greenbelt office of McCarl Dental Group 14 years ago as a part-time receptionist.  Her previous employment in medical offices and hospitals provided an excellent background and Fran soon became our full-time Patient Advocate and Treatment /Financial Coordinator.  Her comprehensive knowledge about dental health and treatment is a valuable asset to our office and our patients!  She helps our patients achieve their goals for dental health by walking them through the cost, insurance coverage and other financial options for needed treatment.  Her competence and talent in helping patients with their dental insurance coverage is a winning combination with her kind, caring demeanor. In addition to helping our patients with dental insurance coverage for Invisalign Orthodontics, porcelain veneers, crowns, dental implants and other dental treatments, Fran is often able to secure interest free financing for our dental patients.  She is a great problem solver with tremendous attention to detail and follow through.  Fran skillfully navigates through what can sometimes seem a mountain of paperwork.

Fran is also our liaison for technical support.  She helps us keep our computer systems running smoothly and coordinates implementation of technological upgrades which recently included our iTero digital impression scanning system.

Fran is the dedicated and busy mother of five with four daughters and one son, the youngest of whom is a sophomore in high school.  She also has an adorable granddaughter.  Two of Fran’s daughters work for McCarl Dental Group.  Rosemary, a part-time dental assistant, is a sophomore at the University of Maryland College Park.  Dr. Dianna Lee also worked as a dental assistant during high school, college and dental school.  Dr. Lee graduated from the University of Maryland Baltimore College of Dental Surgery in May 2009 and works part-time at McCarl Dental Group as a dentist.  She provides excellent dental care to our patients!

While Fran helps in many areas of the dental practice, she tells us her role as Patient Advocate and Treatment/Financial Coordinator is her favorite. “I enjoy patient contact.   I have worked at many places and have often said and still say today, “I could not work for finer people”.  The dentists at McCarl Dental Group provide a great working environment with all the tools necessary to be successful at my job.  In addition, the Drs. McCarl have allowed me to attend many seminars and workshops that have provided me with additional information to help our dental patients.  I have learned a lot about dental health and dental treatment because they are so willing to teach their staff.  I thought this was a great office when I came here fourteen years ago and I am still impressed today that they continue to strive to better themselves and the services they offer to their patients.”Fran Lawrence

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8601 Veterans Hwy, Suite 101, Millersville, MD 21108 USA
Dr. Clayton McCarl, Jr. Millersville, MD cosmetic, restorative, & preventive dentistry. infoshipleys@mccarldental.com
28 Ridge Road, Greenbelt, MD 20770 USA
Dr. Clayton McCarl, Jr. Greenbelt, MD cosmetic, restorative, & preventive dentistry. (301) 474-4144 infogreenbelt@mccarldental.com